Those Who Study Torah Sustain the Entire World
In Chapter 1, verse 31: “And there was evening and there was morning, the sixth day” — there is a
Is it permitted to send a message to a mourner that begins with the word “Shalom”?
Or, just as one does not say “Shalom” to a mourner in person, should one likewise not send him this word in a message?
An excellent question!
It appears that, strictly speaking, there is no distinction between speaking and writing, since the mourner is not in a state of peace, and it is therefore inappropriate to greet him with the Name to whom peace belongs. Nevertheless, one who is lenient in this matter has grounds to rely upon, since nowadays people do not intend the actual meaning of the word, but rather use it as a polite expression and an opening to conversation, as explained in the sources.
PLEASE NOTE*
Attention: You should not learn from one case to another, each case must be analyzed individually. Generally speaking, it's always best to have contact with a Rabbi in person, not just virtual contact. Note that where there is a local Rabbi("Mara Deatra"), one should ask him. The answers are under the responsibility of the rabbi who responded, and not under the responsibility of the website and/or the Head of the Institution.
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